Privacy Policy
Plain-English overview of what we collect, why we collect it, and how you stay in control.
Effective date: 2025-08-17 • Version: 1.0
Who we are
DGxOne (“we”, “us”, “our”) provides a privacy-first AI companion accessible at dgxone.com.
What we collect
- Account info (optional): If you sign in via Netlify Identity, we receive basic profile data (e.g., email, name as provided by your provider).
- Chat content: Prompts and messages you send to the assistant. Attachments you choose to upload.
- Operational logs: Basic event logs for reliability and abuse prevention (timestamps, IP city/region as provided by hosting, user agent).
- Cookies/storage: Minimal, used for session/auth and UX (e.g., theme).
How we use data
- To operate the site and deliver AI responses.
- To secure the service and prevent abuse.
- To improve quality (e.g., error debugging, model safety tuning). We do not sell personal data.
AI processing
AI responses are generated by an Ollama server we operate. Your prompts are sent from the website to our server to produce the response. We use guardrails and system prompts to reduce unsafe behavior.
Legal basis
Where applicable (e.g., EU/UK), we process data based on: (i) contract (to provide the service), (ii) legitimate interests (security, improvement), and (iii) consent (where requested, e.g., optional features).
Retention
Operational logs are typically retained for a short period necessary for security and reliability. Chat content may be stored longer to support features like history; you may request deletion.
Sharing
- Hosting & Auth: Netlify (site hosting/CDN) and Netlify Identity (optional sign-in).
- Runtime: Our Ollama instance (model execution). During development we may temporarily use tunneling (e.g., ngrok) to reach the instance.
- Service providers only receive data necessary to perform their services. We do not sell data.
International transfers
Your data may be processed in countries other than your own. We take steps to protect it according to this policy and applicable law.
Security
We apply standard technical and organizational measures (TLS in transit, restricted access, least-privilege). No method is 100% secure; report issues to security@dgxone.com.
Your choices & rights
- Access, correct, or delete your account data (where applicable) via Netlify Identity or by contacting us.
- Request deletion of chat history by contacting us (include your account email).
- You can disable cookies in your browser; some features may not work.
Children
DGxOne is not directed to children under 13 (or the relevant age in your jurisdiction). Do not use the service if you do not meet the minimum age.
Changes
We may update this policy. We’ll change the “Effective date” and post the new version here. Material changes may be highlighted in-app or by notice.
Contact
Privacy questions or requests: privacy@dgxone.com. General: info@dgxone.com.